Refund/Returns

All items purchased from our IAS Control Panel Builder EStore can be returned for full refund if returned within 30 days of invoice date.  

All returned material must be in unopened, unmarked, original packaging and accompanied by a return material authorization ("RMA") issued by IAS upon request. Items other than those available on in our Control Panel Builder may be subject to a restock charge no greater than 25% of the product sale price. Any items returned due to our error will be fully refunded and we'll pick up the return freight.

Warranty periods vary based on the manufacturer of the product.  Contact IAS for specifics. Any material returned must have a return material authorization number.  Returned items may either be repaired, replaced or credited under warranty per the manufacture’s guidelines.  Defective warranty product must be on IAS dock within 5 business days of RMA receipt. Upon receipt, product will be returned to manufacturer for warranty evaluation. Standard warranty evaluation time will vary. Credit will be issued upon confirmation from the manufacturer that the product is covered under warranty. Any product found to not be covered under warranty can either be returned to customer as is or scrapped.

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